Whistleblower scheme
Safe to speak up
At Faerch, we conduct our business with high ethical standards and in accordance with applicable laws and regulations. We encourage employees, shareholders and other persons with a work-related connection to Faerch to file any suspicion or knowledge of unethical conduct, serious misconduct or criminal acts.
Faerch believes that an open and accountable working environment is vital to its success. We encourage everyone to use the Faerch Whistleblower Scheme to speak up about concerns or possible misconduct within Faerch Group, or in connection with activities related to Faerch Group. By raising concerns about potential non-compliance, you help preserve and promote Faerch’s culture of business integrity and ethics.
This page explains what can and cannot be reported, what information should be included in the filing, how filings are handled, and the protection offered to whistleblowers.
Dig deeper to find out more about Whistleblower at Faerch
“Whistleblowing” means reporting information about wrongdoing or serious misconduct. In this context, the wrongdoing will typically relate to something a person has witnessed or become aware of through their work or connection with Faerch.
A whistleblowing service gives individuals a secure way to raise concerns about matters that may not be in line with the law, Faerch’s standards or other important principles.
The Faerch Whistleblower Scheme is an alternative to regular reporting and communication channels.
The Faerch Whistleblower Scheme is intended for reporting violations of law, criminal offences and other serious matters, including but not limited to:
- Breach of Faerch Group Code of Conduct
- Cartel formation
- Corruption
- Fraud, theft or financial misconduct
- Workplace harassment or discrimination
- Health and safety violations
- Environmental misconduct
- Breaches of confidentiality
- Violence or sexual abuse
The Faerch Whistleblower Scheme is intended for filings made in good faith about possible violations of law, criminal offences or other serious matters, including matters that may expose Faerch to serious legal, financial or reputational risk.
The Scheme is not intended for:
- Job applications
- Commercial questions or disputes
- General workplace dissatisfaction
- Ordinary People & Culture matters, such as salary, performance or holiday matters
- General questions
These matters should instead be directed to your manager, a member of management, a relevant support function such as Compliance Office or P&C, your contact person within Faerch, or another appropriate channel.
If you suspect misconduct, we encourage you to file your concern through the channel you are most comfortable with, such as your manager, a member of management, a relevant support function such as Compliance Office or P&C, your contact person within Faerch, or another appropriate channel. These representatives will ensure that the right people in Faerch are informed so the concern can be reviewed and followed up in accordance with our procedures. Filings made through these channels are not anonymous, but they will be handled confidentially.
If you believe the matter cannot be addressed through the channels mentioned above, you may contact Global Risk, Insurance Compliance at LegalCompliance@faerch.com. You may also file your concern through our externally hosted whistleblower scheme.
Online Reporting through the Faerch Whistleblower Portal: Portal
Filings made through the Faerch Whistleblower Scheme can be submitted anonymously, and all information provided will be treated with a high degree of confidentiality. Faerch does not tolerate retaliation against anyone who raises a concern in good faith.
The most important thing is that everyone feels able to speak up. The Faerch Whistleblower Scheme is available as an alternative for anyone who is uncomfortable using other reporting channels.
Faerch provides a confidential whistleblower scheme for reporting concerns about potential violations and serious misconduct. The Scheme is available 24 hours a day, 7 days a week.
Filings submitted through the Faerch Whistleblower Scheme can be made anonymously. Whether you report anonymously or provide your name, you will be given access to a confidential communication channel so you can follow up on the status of your reported concern. We encourage you to provide your name where you feel comfortable doing so, as this can make it easier to handle the filing. Regardless of whether you choose to remain anonymous, Faerch will handle your filing professionally and confidentially.
You may raise a concern about something that has happened in the past, is happening now, or that you believe may happen in the near future.
Anyone with a work-related or business-related connection to Faerch may use the Scheme if they suspect, witness or become aware of serious misconduct. This includes employees, management, customers, suppliers and other stakeholders.
Everyone is encouraged to speak up. The Faerch Whistleblower Scheme is available to both employees and external parties who wish to raise a concern about possible misconduct within Faerch Group or in connection with activities related to Faerch Group.
If you submit a filing that falls outside the scope of the Whistleblower Scheme, it will be handled and, where appropriate, forwarded to the relevant people in Faerch for review and follow-up. External support may be involved if considered necessary. This applies both to concerns reported through other channels and to filings submitted through the Whistleblower Scheme that are assessed to be outside its scope.
All filings are taken seriously, handled confidentially and reviewed by the appropriate people.
Faerch does not tolerate misuse of the Whistleblower Scheme. Anyone who does not act in good faith, including by submitting knowingly false filings, malicious allegations or attempting to misuse the Scheme for personal gain, may lose the protection provided by the Scheme and may be subject to disciplinary action. The Scheme must be used responsibly to maintain its integrity and effectiveness.
To ensure that your filing is actionable and can be thoroughly investigated, please provide as much detail as possible. This includes:
- A clear and concise description of the incident or concern
- Relevant dates, times, and locations
- Names of individuals involved or witnesses
- Supporting evidence or documentation (if available)
- Any other information that may help in understanding the issue
A concern can only be followed up if it contains enough information and there is a reasonable possibility of obtaining further information. Even if you do not have all the facts, we encourage you to speak up as soon as possible and share the information you do have. You are not expected to prove that the concern is well founded. Faerch will assess and investigate the matter to determine whether there is a genuine reason for concern.
You should not investigate the matter yourself or seek evidence to build a case. Faerch will not take disciplinary measures or other adverse action against anyone who raises a genuine concern in good faith, even if the concern later turns out to be mistaken.
We encourage you to report concerns through the channel you are most comfortable with, such as your manager, a member of management, a relevant support function such as Compliance Office or P&C, your contact person within Faerch, or another appropriate channel.
You are also welcome to contact the Compliance Office at LegalCompliance@Faerch.com
The most important thing is that everyone feels able to speak up. The Faerch Whistleblower Scheme is available as an alternative for anyone who is uncomfortable using other reporting channels.
Faerch encourages people to speak up about suspected misconduct and is committed to protecting whistleblowers who raise concerns in good faith. If you report a concern honestly and based on a genuine belief, you will be protected from retaliation, discrimination or other adverse treatment.
If you believe you have been retaliated against for reporting or participating in an investigation, you should immediately report this. Any such filing will be investigated confidentially.
The Faerch Whistleblower Scheme is provided by an external partner, Plesner Law Firm, to support confidentiality and anonymity. The Scheme is separate from Faerch’s IT environment. Any filing will be kept confidential to the fullest extent legally possible. Only a limited number of relevant and competent people will be notified of or involved in an investigation on a strict need-to-know basis and in accordance with applicable data protection rules. The system cannot track or identify you. No cookies, IP addresses or similar data are stored.
The Faerch Whistleblower Scheme is provided by an external partner, Plesner Law Firm, to support anonymity. The system cannot track or identify you. No cookies, IP addresses or similar data are stored.
Follow the instructions to submit a filing anonymously, if you choose, or provide your contact details if you are comfortable doing so.
However, we recommend that you provide your identity where you feel comfortable doing so, as anonymous filings can be more difficult, and in some cases impossible, to investigate.
The Whistleblower Scheme is separate from Faerch’s IT environment. Any filing will be kept confidential to the fullest extent legally possible, both during and after the investigation. The identities of the person reporting and any persons mentioned in the filing will be treated confidentially.
Information will only be shared with a limited number of people on a strict need-to-know basis. It will only be disclosed outside this group if required by law or if an important public interest is at stake. You can also help protect confidentiality by being discreet and not discussing your filing with colleagues or others.
You can submit a filing through the Faerch Whistleblower Scheme via the Whistleblower Portal. Please select the correct Faerch entity, and you will be directed to the externally hosted scheme managed by Plesner Law Firm.
Please provide as much detail as possible so your filing can be assessed and investigated effectively.
Online Reporting through the Faerch Whistleblower Portal: Portal
Once a filing has been submitted, you will receive an acknowledgement of receipt within seven (7) days. Feedback will be provided as soon as possible and, in principle, within three (3) months.
The investigating officer may contact you through the Scheme to ask clarifying questions or request further information. If you have chosen to filing anonymously, you can remain anonymous for as long as you wish. Faerch will not receive your personal details at any time unless you choose to provide them.
Only a limited number of relevant and competent people will be notified of or involved in an investigation on a strict need-to-know basis and in accordance with applicable data protection rules.
Faerch Group’s Integrity Committee oversees the company-wide whistleblower process and follow-up on reported matters.
Faerch is committed to investigating filings thoroughly and taking appropriate action where needed. We value the courage it takes to speak up and help us uphold our ethical standards. If you choose to filing anonymously, Faerch will not receive your personal details at any time unless you choose to provide them.
More information
You can find further information about what can be reported through the Faerch Whistleblower Scheme in the Whistleblower Policy below. Please note that different schemes may apply depending on which Faerch entity your filing concerns.
Reporting
Please note that there are different schemes depending on which entity within the Faerch Group you want to report to the whistleblower schemes.
Faerch Denmark
If your report concerns Faerch A/S, you can file a report here via the link to the right.
Faerch Finland
If your report concerns Faerch Finland Oy, you can file a report here via the link to the right.
Faerch France
If your report concerns Faerch France SAS, Faerch Annecy SAS, Faerch Lorient SAS or Faerch France SAS, you can file a report here via the link to the right.
Faerch Italy
If your report concerns Faerch Italy s.r.l., you can file a report here via the link to the right.
Faerch Liberec
If your report concerns Faerch Liberec s.r.o., you can file a report here via the link to the right.
Faerch Netherlands
If your report concerns DSF Extrusion B.V. and Cirrec Netherlands B.V., you can file a report here via the link to the right.
Faerch Poland
If your report concerns Faerch Murowana Goslina Sp. Z o.o., Faerch Polska Sp. Z o.o. or Faerch Bydgoszcz Sp. Z o.o, you can file a report here via the link to the right.
Faerch Spain
If your report concerns Faerch Bunol S.L.U and PACCOR Iberia S.A, you can file a report here via the link to the right.
Faerch UK
If your report concerns Faerch Durham Ltd., Faerch London Ltd., Faerch Poole Ltd. or Faerch UK Ltd., you can file a report here via the link to the right.
Faerch USA
If your report concerns Faerch Excelsior, Inc, Faerch US, Inc or Faerch Portage Inc. you can file a report here via the link to the right.
Faerch Other entities
If your report concerns Faerch Lithuania UAB, Paccor Ukraine LLC and Faerch Turkey AMB. SAN. A.S, you can file a report here via link to the right.
Faerch Belgium
If your report concerns Faerch Belgium N.V., you can file a report here via the link to the right.
Additional information
For further information, please see the Whistleblower Policy and Privacy Policy below. We encourage you to read the documents before filing a report.